F.A.Q.

This is the section of our website where you can learn more about us or how to order a car, how to choose a driver and a lot more. If your question is not mentioned here, write us a message and we will be happy to help you.

How can you book a cab?

You can book a cab in two ways:
1. Call the telephone number stated on our website.
2. Fill in the booking form on the website.
You can also book a cab through the phone application.

How can you track your booking status if you book a cab through the form on the website?

The system accepts all the bookings automatically. You will receive an SMS containing the information about the cab’s arrival time and the type of the cab.

Are pets allowed?

Yes, they are, but you have to inform the operator about it while making a booking on the phone or indicate it in the booking form on the website.

Why is the fare different in the rush hour?

The difference is in the distance to your destination and back (the difference is in the traffic and traffic junction).

Can I order a car beforehand?

Yes, you can.

Can the cab driver meet and pick me up at the airport?

Yes, he can. Please, indicate the flight number, arrival time and the name of the arriving person.

Can the cab driver meet me at the railway station near the carriage?

Yes. You just need to inform us of your arrival time, the train and the train car number, and the name of the arriving person.

I smoking allowed in the cab?

Yes, it is. But you have to inform about it in advance so that we could provide you with a correspondent cab.

Can I have food, medicines delivered?

Yes, you can. You can order delivery service through the operator. The fare is higher than the standard tariff plus the receipt payment .

Why do I have to order additional services in advance?

Why do I have to order additional services in advance?

If I have left a telephone in the cab, can I have it back?

Yes, you can.

How can you have your telephone back?

1. You can come to our office and claim it at the Lost and Found. To collect your telephone you have to produce an identification document and answer some questions about the telephone.
2. You can have your telephone delivered right to your address if you order a delivery service paying for it according to the taxi tariffs.

What do I do if I have large baggage which does not fit in the cab?

To avoid the situation like this, please inform the operator about it while making a booking so that the operator could provide you with a spacious cab.

Can I put my baggage into the passanger compartment?

Can I put my baggage into the passanger compartment?

Will the tariff be changed if you make some stops on the way to your destination?

Will the tariff be changed if you make some stops on the way to your destination?

Can I book a cab for long distances and for a few days?

Yes, you can. For more information about the tariffs please, consult our operators.